Publication scheme

The following information is available from our agency to give the community greater access to information as a part of the Right to Information Act 2009.

• About us. Who we are and what we do.
• Our services.
• Our finances. What we spend and how we spend it.
  • The financial performance of the Office of the Independent Assessor is consolidated within the audited financial statements of the annual report of the Department of State Development, Infrastructure, Local Government and Planning.
  • Reporting against the service delivery measures is set out in the annual Queensland Budget service delivery statements.
• Our priorities
• Our decisions. How the OIA makes decisions.
• Our policies and procedures

Our services

• We provide advice on how to make a complaint about councillor conduct. See how to make a complaint.
• We assess all complaints received. Read more about understanding complaints.
• We refer misconduct matters to the Councillor Conduct Tribunal (CCT) for hearing and may prosecute in the Magistrates Court. Read about our work.

Our priorities

The OIA’s strategic plan highlights the OIA’s objectives, strategies and performance indicators.

Our decisions

The OIA is subject to a range of accountability mechanisms.

The OIA reports to the Minister for Housing, Local Government, Planning and Public Works on its efficiency, transparency and effectiveness. The Minister is also responsible for the allocation of the OIA budget.

The OIA is headed by the Independent Assessor and supported by a Deputy Independent Assessor. They set corporate policy and strategic direction and have primary oversight responsibility for budget, performance and risk management.

Read how the OIA assesses complaints.

OIA decisions are subject to review.

Our policies and procedures

• Public Interest Disclosure policy ( 261.4 KB)
• Public Interest Disclosure procedure for councillor conduct complaints ( 482.4 KB)
• Public Interest Disclosure by, and about, OIA employees procedure ( 448.3 KB)
• Media policy
• OIA complaints management and internal review policy ( 384.9 KB)
• Internal review request procedure ( 310.6 KB)
• Service delivery complaints procedure ( 340.8 KB)

Gifts and benefits register

Gifts or benefits received or given with a retail value of more than $150 are recorded in the OIA’s gifts and benefits register.

The register is published under the Right to Information Act 2009 as part of the OIA’s publication scheme. The register is updated within 10 calendar days of the end of each quarter.